Terms of service

Valuepac Terms of Service
Effective Date: 1st of April 2025

Welcome to Vaulepac. By accessing or using our online shopping website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our site.

1. General Terms

  • By using this website, you confirm that you are at least 18 years old or have legal parental consent.

  • We reserve the right to update, modify, or discontinue any part of our website or services at any time.

  • Your continued use of our site constitutes acceptance of these terms.

2. Products and Pricing

  • All prices are listed in New Zealand Dollars (NZD) and include GST unless otherwise stated.

  • Prices and availability are subject to change without notice.

  • We reserve the right to refuse or cancel any order due to errors in pricing or availability.

3. Orders and Payments

  • Orders are only processed once payment is received.

  • We accept visa, debit card, master card, shopify payment, google payment.

  • If we suspect fraudulent activity, we reserve the right to cancel an order.

4. Shipping and Delivery

  • We deliver within New Zealand and offer different shipping options.

  • Estimated delivery times are provided for reference only and are not guaranteed.

  • We are not responsible for delays caused by third-party carriers.

5. Returns and Refunds

  • Our Return and Refund Policy complies with the Consumer Guarantees Act 1993.

  • Customers have 30 days to return an item under our return policy.

  • Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part.

6. User Accounts

  • Users may be required to create an account to access certain features.

  • You are responsible for maintaining the confidentiality of your account information.

  • We reserve the right to suspend or terminate accounts that violate our terms.

7. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from the use of our website.

  • Our total liability in any claim related to our services will not exceed the amount paid for the specific order.

8. Governing Law

  • These Terms of Service are governed by the laws of New Zealand.

  • Any disputes will be handled in the courts of New Zealand.

9. Contact Information
For any questions regarding these terms, please contact us at sales@valuepac.co.nz.

Valuepac reserves the right to update these terms at any time. Changes will be reflected on this page